The Ugly Truth about Online Job Applications – Part 3

Young woman looking at a laptop computer and appearing very frustrated.In Part 1 and Part 2 of this series, you read how many employers today use an Applicant Tracking System (ATS) to automatically screen and filter the online job applications they receive.  In Part 2, we discussed Kayla, a fictional job applicant who was about to apply online for an Accounts Payable Specialist position with the equally fictional Humongous International (HI) company.  You saw an excerpt from the HI online job posting detailing the duties of the position as well as the requirements each applicant must meet in order to be eligible for consideration.  Finally, you – unlike Kayla – were privy to the notes taken by the HR analyst after discussion with the hiring manager, and you know what key words and criteria will be programmed into the ATS for use when reviewing applicants for this position.  In this final installment of this series, we will follow Kayla as she submits her online application and attachments, which are then reviewed by the company’s ATS. Continue reading

The Ugly Truth about Online Job Applications – Part 2

Someone typing on a laptop computer.In Part 1 of this series, you read how many employers today use an Applicant Tracking System (ATS) in an effort to efficiently process the ever-increasing number of online job applications they receive.  If you have not already done so, please go back and read Part 1 now.  You will recall that the ATS software scans the application, cover letter, and resume of each applicant, calculating the degree of fit for the job.  This is done by examining the answers provided through the online application, and searching the electronic cover letter and resume files for key words, phrases, and other criteria.  No longer does a human resources analyst or technician need to perform the manual task of painstakingly opening and reading every single application and associated document files received to determine whether an applicant is qualified.  Instead, the ATS does the initial tedious and time-consuming review work, places the resulting information in a database, and flags those files which the human resources person may wish to examine closer.  The concept sounds great, except that as you learned in Part 1, ATS systems do have their weaknesses as well, which makes the overall online application process far less than 100% perfect, creating potential frustrations for both the employer and applicant alike.

Think of the road to an interview as a series of two hurdles; first, you have to successfully jump the “ATS hurdle” in order to get your application materials into the hands of a real human (such as the human resources person and/or hiring manager).  Second, you have to successfully jump the “human hurdle” by convincing that HR person or hiring manager that you are qualified and desirable enough to be offered an interview.  This second hurdle is jumped by using the usual job search tactics of having a well-written cover letter, resume or curriculum vitae (CV), and being sure to include any additional documents required at the time of application (copies of transcripts, licenses, certifications, etc.). Continue reading